Location: Lot No. 309, Level 3, Suria KLCC, Persiaran Petronas, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Birkenstock at Suria KLCC is the German footwear brand offering its signature cork-footbed sandals and shoes. The store provides the full Birkenstock range in a dedicated retail format beneath the Petronas Twin Towers.
The product range covers the Arizona, Madrid, Gizeh, and Boston models in various materials including oiled leather, nubuck, and Birko-Flor synthetic, alongside closed-toe shoes, boots, and the EVA waterproof collection. The Birkenstock footbed moulds to the wearer's foot over time, providing custom arch support and alignment. The store carries both classic styles and seasonal collaborations. Staff assist with sizing, which differs from standard shoe sizing, and advise on the break-in period required for the cork footbed. The Suria KLCC outlet serves both tourists visiting the Twin Towers and local professionals seeking comfortable, orthopaedic footwear. The brand's combination of comfort and casual style has broadened its appeal beyond its original comfort-footwear niche.
Birkenstock sandals range from RM250 to RM600, with shoes and boots up to RM800. The store is busiest during weekends and tourist peak periods. The brand appeals to those who prioritise foot health and comfort without sacrificing style. The durable construction and replaceable soles provide long-term value. The KLCC location provides premium visibility for the German heritage brand.
+60 3-2181 3343
Lot No. 309, Level 3, Suria KLCC, Persiaran Petronas, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Floor 3 · Suria KLCC
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday (Today)
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
Sunday
10 am–8 pm
Menu information is not available at this time.
Overall Rating
4.7/5
Based on 262 Google reviews
Negative Reviews
No negative reviews yet.
Positive Reviews
khaiけー
This store has a lot of sizes compared to other places that are always sold out. I got the Boston shoe in size 37. Mdm Maizah was super helpful in picking a style that suited me and even shared tips on how to keep the shoes in good condition. The staff was really friendly and chill great experience overall!
Miny Moe
I had a great experience at Birkenstock KLCC. The staff were very attentive, knowledgeable and patient in helping me to choose the right pair. The product quality is excellent, and I’m really happy with my purchase. Overall, a smooth and pleasant shopping experience. Highly recommended!
Amirul Amin
Great service from Maizah. Well explained. Will come again to this store next time.
Danuta Krasowska
Great store with friendly and fast service. The staff are helpful and make shopping easy and pleasant. Definitely worth a visit! 👍 …
Niko Cheong
The ladies provide good service to my kids, and also share the knowledge of the shoe and latest color. Will revisit again
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Photo Gallery
Birkenstock @ Suria KLCC
Birkenstock Storefront
A close-up view of the exterior signage of a Birkenstock store. The prominent blue illuminated letters spell out "BIRKENST" on a white facade. Above the entrance to the left, gold lettering reads "309 KEDAI KASUT". Track lighting is visible on the ceiling.
Birkenstock Storefront
The exterior of a Birkenstock shoe store in a mall. The store has a large blue BIRKENSTOCK sign above the entrance. Inside, shelves display various styles of sandals and shoes. A promotional poster for "2ND PAIR AT 30%" is visible. Three people are sitting on a bench outside the store.
Birkenstock Storefront
A hand holds a white shopping bag with the BIRKENSTOCK logo in blue. The bag is in front of a store entrance. Above the entrance, the BIRKENSTOCK logo is displayed in large blue letters. Inside the store, shelves display various styles of Birkenstock sandals.
Birkenstock Store
The exterior of a Birkenstock shoe store. The store has a bright interior with shelves displaying numerous sandals and shoes. A sign with the Birkenstock logo is visible above the entrance. A person is standing behind a counter inside the store.
Birkenstock Storefront
The exterior of a Birkenstock store, showcasing a wide display of sandals and shoes on shelves. The store features a prominent blue illuminated "BIRKENSTOCK" sign above the entrance. The interior is well-lit, with wooden flooring and modern display units.
Birkenstock Storefront
The exterior of a Birkenstock store with the brand name illuminated in blue above the entrance. The store displays various styles of sandals on shelves inside. A promotional sign for a sale is visible on the left side.
Shoe Store Interior
The interior of a shoe store with shelves displaying various sandals and shoes. A display table in the foreground shows a few pairs of shoes. The store has a modern and clean aesthetic with wooden floors and white shelving. A blue sign is visible at the top of the image.
Birkenstock Store Interior
The interior of a Birkenstock store with shelves displaying various sandals and shoes. Two employees are visible near a display. The store features wooden flooring and white shelving units. A large sign with the Birkenstock logo is visible on a wall.
Birkenstock Shopping Bag
A white shopping bag with the Birkenstock logo printed in blue is placed on top of a cardboard box. In the background, a cash register is visible, along with a wall covered in a textured material. To the right, several pairs of sandals are displayed on a pegboard.
Woman in a store
A woman stands in front of a mirror in a store, reflecting shelves of sandals. She is wearing a black skirt and a patterned top, and carrying a woven bag. A QR code and the words "SHOP ONLINE" are visible on the mirror.
Birkenstock Shopping Bag
A white paper shopping bag with white rope handles contains a blue Birkenstock shoe box. The box has the Birkenstock logo and text printed on it. A person's feet wearing white sneakers are visible at the bottom right of the image.
Sandals Display
A well-lit display shelf showcasing various styles of sandals. The sandals are arranged on multiple shelves, with some on black display stands. The lighting highlights the textures and designs of the footwear.
Birkenstock Store Promotion
A promotional poster for Birkenstock is displayed on a stand outside a store. The poster features a woman holding sandals and advertises \"2nd Pair at 30% OFF\". Inside the store, shelves are stocked with various sandals. To the left, a large window displays a graphic with text that appears to be related to "Tradition Since 1774" and floral elements. Several small stickers, including one for "SHOPPING VOUCHER Accepted here", are visible on the lower part of the window.
Birkenstock Sandals
A pair of black Birkenstock sandals are placed on a brown leather surface, possibly a chair or bench. A blue tag with the Birkenstock logo and product information is visible to the left of the sandals. The sandals are size 36 and made in Germany. The background shows a light-colored wooden floor.
Shoe Store Display
A well-lit shoe store interior with shelves displaying various sandals and clogs. A central display table showcases more footwear, including Birkenstock-style sandals. Shopping bags are visible on the floor and a leather bench. In the background, through glass doors, a mall interior with a Nike advertisement is visible.
Birkenstock Shopping Bag
A brown paper shopping bag with the Birkenstock logo and shoe illustrations on a blue box inside. A black sandal is placed on a cardboard surface next to the bag. A black BIXOLON printer is visible on the left.
Shoe Store Display
A well-lit shoe store interior with multiple shelves displaying various styles of sandals and shoes. The shelves are illuminated with LED lighting, highlighting the footwear. The store features a modern design with white shelving units and wooden flooring.
Shoe Store Display
A man looks at shelves of sandals displayed in a shoe store. The shelves are illuminated and showcase various styles of sandals.
Birkenstock Store Interior
The image shows the interior of a Birkenstock store. A large "BIRKENSTOCK" logo is visible on a textured wall. Shelves display various styles of Birkenstock sandals and clogs. In the foreground, a checkout counter area is visible with a cash register, a telephone, a Birkenstock shopping bag, and a product display box containing shoe care items. An exchange policy sign is also present.
Birkenstock Shoe Boxes
A close-up shot of several Birkenstock shoe boxes and smaller product boxes. The largest box is blue with the Birkenstock logo and text. On top of this box are two smaller brown boxes, one labeled "APPLICATION BRUSH" and the other with product details. A label on the largest box indicates a size 37 shoe, model "Tokio II Suede", and a price of RM 95.00. The background shows a textured wall and a white shelf.
Beige Birkenstock Sandals
A pair of beige Birkenstock sandals are shown in a box. The sandals have a cork footbed and a single adjustable strap with a gold buckle. The size 40 and 260mm are visible on the footbed of both sandals.
Birkenstock Sandals
Two pairs of Birkenstock sandals are displayed on top of their respective blue boxes. The sandal on the left is black with a toe strap and two adjustable buckles. The sandal on the right is dark grey with two adjustable straps. The Birkenstock logo is visible on the footbed of both sandals and on the boxes. The background features a textured wall and a shelf with another shoe box and a single shoe.
Feet in Dark Shoes and Jeans
A close-up view of a person's feet wearing dark, slip-on shoes and dark blue jeans. The shoes appear to be made of a matte material and have a strap across the top. The jeans are cuffed at the bottom, just above the shoes. The background is a light-colored wooden floor with a visible grain pattern.
Man trying on shoes
A young man wearing a black t-shirt with a Superman logo, black shorts, a black baseball cap, and glasses, sits on a wooden bench in a shoe store. He is giving a thumbs-up gesture. Shelves filled with various sandals and shoes are visible in the background. He is wearing one sandal on his left foot and a white sneaker on his right foot. A shopping bag with Japanese characters is next to him.
Birkenstock Counter Display
A close-up view of a counter with a black telephone, a payment terminal, and a stack of white boxes with the Birkenstock logo and "TRADITION SINCE 1774" printed on them. A sign promoting an RM50 voucher and welcome gift is also visible.
Birkenstock Sandals in Box
A pair of navy blue Birkenstock thong sandals are shown in their original box. One sandal is held in a hand, displaying the brand name and size 42. The other sandal is inside the box, partially covered by white tissue paper. The box has a barcode and product information printed on its side. The background appears to be a textured stone wall.
Two Pairs of Birkenstock Sandals
A close-up overhead view of two pairs of Birkenstock sandals on a wooden floor. One pair is dark grey with gold buckles, and the other is a rose gold metallic color with gold buckles. The foot of a person wearing the grey sandals is visible, as is the foot of a person wearing black sandals with criss-cross straps and silver buckles. The rose gold sandal has a size marking of '37' and the Birkenstock logo visible on the footbed.
Birkenstock Shopping Bag
A white shopping bag with the Birkenstock logo is placed on a counter. A woman wearing a black hijab and glasses is visible in the background, appearing to be a cashier. The wall behind her has a textured, stone-like finish.
Two people wearing sandals
A close-up shot of the lower legs and feet of two people standing on a wooden floor. The person on the left is wearing blue pants and pink sandals. The person on the right is wearing dark blue jeans and brown sandals. The background shows a blurred interior with marble flooring and glass partitions.
Two people at a Birkenstock store counter
A young man and a woman stand behind a counter in a Birkenstock store. The man is giving a thumbs up, and the woman is holding a Birkenstock shopping bag. The store has displays of sandals and shoes, as well as promotional images on the walls. The counter has various products and a phone.
Birkenstock Store Counter
A young man in a black polo shirt stands behind a counter in a Birkenstock store. He is holding a receipt and a small device. Behind him, the Birkenstock logo is prominently displayed on a textured wall. To the right, shelves display various Birkenstock sandals. A large white Birkenstock shopping bag sits on the counter.
Birkenstock Shoe Boxes
Several stacked Birkenstock shoe boxes are visible. The top two boxes are blue with the Birkenstock logo and name printed in white. The labels on the boxes show shoe details, including size and model numbers. Below the blue boxes are larger cardboard boxes, one of which also has the Birkenstock logo and website printed on it. A black electronic device, possibly a receipt printer, is partially visible in the upper left corner.
Birkenstock Boxes and Receipt
A close-up view of a retail counter with several Birkenstock shoe boxes stacked on top of a larger cardboard box. A receipt is attached to a black electronic cash register. A white shopping bag with the Birkenstock logo is also visible. The wall behind the counter has a textured, stone-like finish.
Birkenstock Shopping Bag
A person holds up a white shopping bag with the Birkenstock logo and website printed on it. The background appears to be a store interior with a textured wall and a display shelf with sandals.
Shoe Store Interior
A well-lit shoe store interior displaying a variety of sandals and shoes on shelves. The store features wooden flooring and modern display units. There are shoes organized by category, including 'CLASSIC' and 'KIDS'. A display table in the foreground showcases a few pairs of shoes.
Birkenstock Store Interior
A close-up view of the Birkenstock logo on a textured wall, with a display of sandals on shelves to the right. The sandals are in various colors including pink, white, blue, and black.
Black Clogs
A close-up shot of a person wearing black clogs and light blue jeans. The clogs have a strap with a buckle over the top of the foot. The person is also wearing white socks. The shoes are resting on a light-colored wooden floor.
Shoe Store Display
A retail display featuring various styles of sandals and clogs. On the left, a wall with a textured, cork-like finish has large white letters spelling out "BIRCK". Below this, rows of sandals and flip-flops are displayed on pegboards. To the right, shelves are filled with more footwear, including slides and clogs in various colors. A large promotional image of purple sandals is displayed on the upper right wall, with the word "EVA" visible.
Birkenstock Store Counter
A close-up view of a store counter with the Birkenstock logo prominently displayed on the wall behind it. In the foreground, there is a telephone, a Bixolon printer, and several Birkenstock shoe boxes. A sign on the counter advertises a RM50 voucher for signing up for rewards.
Sandals Display
A retail display shelf filled with various styles of sandals. The sandals are arranged on white shelves with integrated lighting. Different colors and sizes are visible, including pink, brown, black, and burgundy. Some sandals are for adults, and some appear to be for children. The display is set against a neutral background, with a wooden floor in the foreground. A mirrored panel at the bottom of the display reflects a portion of the store interior.
Shoe Store Display
A well-lit display shelf in a shoe store showcases a variety of sandals and shoes. The top shelf features several pairs of Birkenstock-style sandals in various colors, including white, tan, and brown. The second shelf displays more sandals, with a prominent pair of green sandals with gold buckles and black sandals. Below that, a selection of slip-on shoes and sneakers are arranged, including brown and black loafers, and light-colored sneakers. The bottom shelf holds more sandals, including a pair of children's sandals. A small sign with percentages (20%, 30%) is visible on one of the shelves.
Man holding a Birkenstock box
A man wearing a black t-shirt with an Iron Maiden graphic and a green baseball cap is smiling and holding a blue Birkenstock shoe box. Behind him, a large white "BIRKENSTOCK" sign is mounted on a textured wall. To the right, several pairs of Birkenstock sandals in various colors are displayed on a wall, along with some insoles. A shopping bag with the "UNIQLO" logo and a cup with a straw are visible to the left of the man.
Birkenstock Store Interior
A person holds a white shopping bag with the Birkenstock logo in navy blue. Behind the bag, a textured wall with the large, white, three-dimensional letters spelling "BIRKENSTOCK" is visible. The wall appears to be made of cork or a similar natural material.
Birkenstock Boston BS Shoe Box
A close-up of a Birkenstock shoe box for the Boston BS model in black. The box displays size information (38, UK 5, US L 7.0, M 5.0), a drawing of the shoe, and details about the materials used (Leather insole, Natural Cork footbed, Natural Leather upper, EVA sole). It also indicates "Regular Fit" and "Narrow Fit" options. A yellow sticker shows product codes and distribution information for Giga Sports Sdn Bhd in Malaysia. The prominent "BIRKENSTOCK" logo is visible at the bottom.
Shoe Store Interior
The interior of a shoe store with shelves displaying various sandals and flip-flops. The shelves are illuminated with LED lighting. A sign that says "CLASSIC" is visible on the top left shelf. A QR code with the text "SHOP ONLINE" is also visible on a mirror. The floor is made of light-colored wood planks.
Birkenstock Store Interior
A wall with the Birkenstock logo in large white letters. Below the logo, on a counter, are a telephone, a receipt printer, and several Birkenstock shoe boxes.
Shoe Store Interior
A man sits in a shoe store, looking at shelves of sandals and clogs. The store has white shelving units with LED lighting, displaying various footwear. The walls are decorated with textured panels. A reflection in a mirrored surface shows the store's name, "BIRKENSTOCK".
Birkenstock Store Interior
A person stands in a Birkenstock store holding a shopping bag. The store displays various styles of Birkenstock sandals on shelves. The walls are decorated with a textured material and a promotional image of someone wearing Birkenstocks. The store's name, "BIRKENSTOCK", is visible on the shopping bag and as large lettering on the wall.
Black Clogs
A close-up shot of a person wearing black clogs and light blue jeans. The clogs have a strap across the top with a buckle. The person is also wearing white socks. The background appears to be a light-colored wooden floor.
Birkenstock Sandals in Box
A pair of grey Birkenstock sandals are displayed inside their original box. The box has a patterned interior and a blue rim. A size chart is visible on the left side of the box. The background shows a cluttered retail or storage area with boxes and a cash register.
Birkenstock Shopping Bag and Boxes
A close-up view of a brown paper shopping bag with the Birkenstock logo and website printed on it. The bag has black rope handles. Below the bag are several cardboard boxes, one of which also has the Birkenstock logo and website printed on it. In the background, on a shelf, are various pairs of sandals displayed.
Black Birkenstock Sandals
A pair of black Birkenstock sandals with two straps and silver buckles are shown on a wooden floor. The sandals are size 40 and made in Germany.