Dayang Anita Aziz
Shiera at ECCO The Gardens KL was extremely kind and patient. 5 star treatment! I haven't purchased for some time. I'm glad I came today.
ECCO The Gardens Mall
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ECCO The Gardens Mall at The Gardens Mall
Location: Lot S-226D, 2nd Floor, The Gardens Mall, Bangsar, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Floor 2 · The Gardens Mall
ECCO at The Gardens Mall is a footwear retailer offering Danish-designed shoes, sandals, and leather goods from the ECCO brand. The Danish footwear company provides the comfort footwear category at the Mid Valley complex.
The product range covers men's and women's shoes including formal, casual, and sport styles, sandals and walking shoes, golf shoes, leather bags and accessories, and shoe care products. The ECCO format provides the comfort footwear experience with the Danish design sensibility and the direct-injection technology that define the brand. ECCO is known for the comfort-first approach where the anatomical fit and the lightweight construction provide the wearability that distinguishes the brand from fashion-only shoe brands. The direct-injection technology, where the sole is injected directly onto the upper, creates the durable, lightweight bond without the heavy stitching and glue of traditional shoe construction. The Gardens Mall location serves the premium Mid Valley consumer market. The format provides the fitting service where staff assist with size and width selection, as ECCO offers multiple width options for the custom fit. The leather quality, with ECCO operating its own tanneries, provides the consistent material quality that the footwear requires. The format serves the comfort-conscious consumer seeking the quality footwear that combines the Danish design aesthetic with the anatomical comfort that all-day wear demands.
Shoes cost from RM400 to RM900, with sandals from RM300 and bags from RM500. ECCO provides comfort footwear with the Danish design and direct-injection technology that define the brand. The Gardens Mall location serves the premium Mid Valley market. The anatomical fit provides all-day comfort. The direct-injection construction creates durable, lightweight shoes. The own-tannery leather ensures consistent quality. The multiple width options provide custom fit.
The product range covers men's and women's shoes including formal, casual, and sport styles, sandals and walking shoes, golf shoes, leather bags and accessories, and shoe care products. The ECCO format provides the comfort footwear experience with the Danish design sensibility and the direct-injection technology that define the brand. ECCO is known for the comfort-first approach where the anatomical fit and the lightweight construction provide the wearability that distinguishes the brand from fashion-only shoe brands. The direct-injection technology, where the sole is injected directly onto the upper, creates the durable, lightweight bond without the heavy stitching and glue of traditional shoe construction. The Gardens Mall location serves the premium Mid Valley consumer market. The format provides the fitting service where staff assist with size and width selection, as ECCO offers multiple width options for the custom fit. The leather quality, with ECCO operating its own tanneries, provides the consistent material quality that the footwear requires. The format serves the comfort-conscious consumer seeking the quality footwear that combines the Danish design aesthetic with the anatomical comfort that all-day wear demands.
Shoes cost from RM400 to RM900, with sandals from RM300 and bags from RM500. ECCO provides comfort footwear with the Danish design and direct-injection technology that define the brand. The Gardens Mall location serves the premium Mid Valley market. The anatomical fit provides all-day comfort. The direct-injection construction creates durable, lightweight shoes. The own-tannery leather ensures consistent quality. The multiple width options provide custom fit.
+60 3-2389 0071
Lot S-226D, 2nd Floor, The Gardens Mall, Bangsar, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Floor 2 · The Gardens Mall
Operating Hours
Open Now
Closes at 10 pm (in 3h 12m)
Monday (Today)
10 am–10 pm Tuesday
10 am–10 pm Wednesday
10 am–10 pm Thursday
10 am–10 pm Friday
10 am–10 pm Saturday
10 am–10 pm Sunday
10 am–10 pm Overall Rating
4.9 / 5
Based on 125 Google reviews
Mall Ranking
Based on customer ratings
retail Ranking
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Negative Reviews
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Positive Reviews
DANIEL TAN
Suraida is a very good salesperson. She’s polite, helpful and knows the products well. She goes the extra mile to help us to try the shoes to our satisfactions. …
Carlos Chan
Good experience with Mr Faisal, great explanation and the shoe C4 memang best And 15% lagi best 🤣 …
Manson Oo
Good service from the staff, Faisal & Shiera
yingwah ong
Had a great experience at ECCO Shoes! Shiera provided excellent service — she was very helpful and went the extra mile to arrange my size from another store. She kept me updated throughout the process, which I really appreciated. Will definitely visit again!
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Photo Gallery
ECCO The Gardens Mall
Ecco Shoe Store
The exterior of an Ecco shoe store. The store has a large glass storefront displaying shoes and bags. The Ecco logo is visible above the entrance. Inside, shelves are stocked with various shoe styles. A display in the window features shoes and bags with the text "NEW LEVEL OF COMFORT" and "INSPIRED BY NATURE". Reflections in the glass show a sign for "ALDO" and a pink advertisement.
Ecco Shoe Store
The exterior of an Ecco shoe store with a large illuminated logo above the entrance. The storefront features large glass windows displaying various shoes and handbags on shelves. Inside, more shoes are displayed on tiered shelving units. A digital screen is visible in the center, showing the Ecco logo and product information. The store is labeled 'KEDAI KASUT' in Malay, meaning 'Shoe Store'.
Ecco Shoe Store
The exterior of an Ecco shoe store with the brand name and "Kedai Kasut" visible. The store features a modern design with displays of shoes on shelves and a large digital screen showing models.
Ecco Storefront
The exterior of an Ecco shoe store with large glass windows displaying shoes and accessories. The Ecco logo is visible above the entrance. A red "SALE" sign is placed outside the store.
Ecco Storefront
The exterior of an Ecco shoe store with large glass windows and doors. The Ecco logo is visible above the entrance. Inside, shoes and bags are displayed on shelves and mannequins. A red "SALE" sign is placed near the entrance.
Woman in a store trying on shoes
A woman stands in front of a mirror in a store, wearing a mustard-colored skirt, a white t-shirt, and light blue sneakers. She is also carrying a black crossbody bag. The mirror reflects the interior of the store, which appears to be a shoe store with displays of footwear on white shelves. The flooring is light wood laminate.
Receipt and Box
A receipt is placed on top of a cardboard box. The receipt shows details of a purchase, including item name, quantity, price, and tax. A QR code is also visible on the receipt. A person's hands are visible in the upper left corner of the image.
Ecco Kids Store Display
A retail display for Ecco Kids shoes and accessories. The display features a large screen showing an Ecco shoe and care instructions, with several pairs of shoes and a yellow handbag arranged on colorful pedestals. The Ecco logo is prominently displayed. Shelving units with various shoe care products and socks are visible on the right side of the image.
Ecco Shopping Bag
A close-up view of a brown paper shopping bag with the Ecco logo printed in black. The bag is placed on a wooden surface, possibly a counter. In the background, shelves display shoes and handbags. To the left, a pegboard holds various items, including bottles and socks. A tablet is positioned in the foreground, partially obscuring the bag.
Ecco branded cardboard box
A cardboard box with the Ecco logo printed on the side. The box is on a countertop. There is a shipping label attached to the top of the box.
Receipt
A receipt from The Gardens Mall for various ECCO products. The items purchased include ECCO Refresh, ECCO Nubuck Condition, ECCO Support Premium, ECCO Comfort Slim In, ECCO Bella V Loafer, ECCO Bella V Tex Loafer, and ECCO Metal Shoehorn. Discounts were applied to the loafers. The subtotal is MYR1,318.30 with no tax.
ECCO Receipt
A hand holds a customer copy of an ECCO receipt over a shopping bag. The receipt details a purchase of ECCO S LITE HYBRID D for MYR599.00. The purchase was made on 10/11/2025 at The Gardens Mall in Kuala Lumpur.
Black Athletic Shoe
A close-up shot of a black athletic shoe with a thick, textured sole. The shoe features black laces and a blue sock is visible. The words "NATURAL MOTION" are embossed on the side of the sole.
Customer at Checkout
A man is standing at a checkout counter in a shoe store, holding a pen and looking at a receipt. A cardboard box with the ECCO logo is on the counter in front of him. Shelves with shoes are visible in the background.
Ecco Golf Shoes and Glove Display
A display of Ecco golf shoes and a golf glove on a wooden pegboard wall. The shoes are white with various patterns and designs. One shoe features a white and green abstract pattern, another has a white and black intricate design, and a third is plain white with perforated details. A display card for Ecco Golf Cabretta Leather Golf Gloves is also visible.
Ecco Shopping Bag
A close-up of a brown paper shopping bag with the Ecco logo printed in navy blue. The bag is placed on a wooden surface. In the background, shelves display shoes and various products, suggesting the interior of a retail store.
Ecco Store Employee
A woman wearing a black shirt and a face mask stands behind a counter in an Ecco store. She has her hands clasped in front of her. Above her, the Ecco logo is illuminated. A large television screen is mounted on the wall behind her, reflecting the store's interior. A shopping bag with the Ecco logo is on the counter to her right. Receipts and a smartphone are also visible on the counter.
Woman trying on shoes
A woman is trying on black low-heeled shoes in a store. She is wearing a mustard-yellow pleated skirt. The reflection in the mirror shows the shoes and skirt, as well as some shelving and other shoes in the background.
Shopping Bag with ECCO Logo
A hand holds a brown paper shopping bag with the ECCO logo printed on it. The bag is in the foreground, with the interior of a store visible in the background. Shelves display shoes and other merchandise. A large illuminated ECCO sign is visible on the wall.
ECCO Shoe Box with Receipt and Shoe Wipes
A cardboard box with ECCO branding, a receipt, and a small package of "SUPER SHOE WIPE" packets. The receipt details a purchase of ECCO METROPOLE OSLO shoes, with a subtotal, tax, and total amount listed. A QR code is present on the receipt for requesting an e-invoice.
Ecco Store Display
A retail store display featuring Ecco brand footwear, socks, and shoe care products. Shoes are arranged on white shelves, with a black handbag on the top shelf. Socks are displayed on a pegboard wall, along with various bottles and boxes of shoe care items. A fire extinguisher is visible on the left side.
White Leather Sneakers
A person in a black jacket and mask is showing a pair of white leather sneakers. The sneakers are in a black box with tissue paper that has the ECCO logo printed on it. In the background, there are shelves with bags and other shoes.
Ecco Shoe Store Interior
The interior of an Ecco shoe store displays a wide variety of footwear for men and women on white shelving units. A large screen above a dark brick wall shows an Ecco advertisement. Various handbags and shoes are showcased on display tables in the foreground. Social distancing markers are visible on the floor.
Ecco Supreme Insole Box and Receipt
A brown cardboard box with the Ecco logo and the words "SUPREME INSOLE WOMENS COMFORT" is shown next to a receipt from Ecco. The box has a circular cutout. The receipt details a purchase with itemized costs and a total. A QR code is visible on the receipt for requesting an e-invoice.
Ecco Store Interior
Three people are standing behind a counter in an Ecco shoe store. The store has shelves stocked with shoes and accessories. A large Ecco logo is displayed on the wall behind a screen showing an advertisement for enhanced durability. The people are smiling and giving thumbs up, with one person holding a shoebox and another holding an Ecco shopping bag.
Ecco Shopping Bag
A close-up of a brown paper shopping bag with the Ecco logo. The bag is held by a person, and the background shows a shoe store interior with shelves of shoes on display.
