Listening Lab at Pavilion Bukit Bintang is a hearing aids centre offering hearing assessments, hearing aid dispensing, and audiology services. The centre provides professional hearing care in the premier Bukit Bintang shopping district.
Services cover comprehensive hearing assessments by qualified audiologists, hearing aid consultations and dispensing, hearing aid fitting and programming, follow-up adjustments and maintenance, and hearing protection products. The product range includes hearing aids from leading manufacturers in various styles including behind-the-ear, in-the-ear, and invisible-in-canal models. Modern digital hearing aids offer features including noise reduction, Bluetooth connectivity, rechargeable batteries, and smartphone app control. The Listening Lab format provides clinical-grade hearing care in an accessible mall location, reducing the barrier to seeking help for hearing loss. The Pavilion Bukit Bintang outlet serves the affluent consumer base in the Bukit Bintang area, including both local residents and international visitors. The centre also provides hearing protection for musicians, industrial workers, and others exposed to high noise levels.
Hearing aids range from RM3,000 to RM20,000 per pair depending on technology level. Hearing assessments may be complimentary. The centre is busiest during weekdays and weekends by appointment. The Listening Lab provides professional hearing care that addresses a growing health need as the population ages. The Pavilion location provides convenient, premium access for hearing services. The clinical expertise ensures proper diagnosis and fitting, which determines hearing aid effectiveness. The modern hearing aid technology provides natural sound quality and connectivity that older devices could not achieve.
+60 3-2141 0610
Lot B1 . 01 . 04, 168, Bukit Bintang Rd, Bukit Bintang, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Everyone should have their hearing checked. My recent visit to the audiologist was truly an eye-opener — a wonderful experience that not only lifted my worries but also gave me clarity on how to improve and manage my hearing better. It’s …
Bassam Bandak
The specialist Lana was super excellent in her service. She took her time to explain everything about my situation and recommended the best ear piece for my needs. I highly recommend her and this lab. Very happy I can hear things I didn't before.
Ingeborg Sharma
I'm impressed with the attention I received in every way and the explanations about the product and Lana is extremely friendly. Could not have been better. Wearing these new hearing aids feels like hearing normally, totally natural. I like it very much. I recommend it to everybody who needs hearing aids.
John Iversen
Listening Lab was very transparent about the different products and my specific needs. That was positive as I have experienced other labs which tried to push their most expensive products.
Jeremy C
"Listening Lab" is a splendid name for this business. I was a walk-in customer with intermittent hearing loss in one ear. The audiologist carefully checked my symptoms and recommended that I should see an ENT specialist as she suspected a …
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Photo Gallery
Listening Lab - Hearing Aids Centre in Pavilion Bukit Bintang, Malaysia
Listening Lab Shop Front
A modern shop entrance with glass doors and a prominent blue illuminated sign displaying the 'LISTENING LAB' logo. The interior is visible through the glass, showing shelves with products and a reception desk.
Listening Lab Signage
A storefront sign displaying the logo and name 'LISTENING LAB' with the tagline 'The Science of Hearing'. The sign is mounted on a modern facade with horizontal slats, located near an escalator in what appears to be a shopping mall.
Listening Lab Reception Area
Interior view of a reception desk with signage reading 'LISTENING LAB' and an atom-like logo. A golden decorative basket sits on the counter alongside brochures, QR code stands, and informational placards. Large windows reveal adjacent office spaces.
Ear Care Product Display
A close-up view of a retail display featuring Hal-Hen Eargene ear lotion boxes and small bottles, with blue branding elements visible in the foreground.
Listening Lab Interior
Modern office space with white cabinetry, gray acoustic wall panels, and a curved desk setup. Two black swivel chairs face the desk where dual monitors display 'LISTENING LAB'. A small shelf holds brochures and products including earbuds. Lighting includes under-cabinet LED strips.
Siemens Hearing Aid Awards Display
A close-up view of glass award plaques and hearing aid models on display. The awards include 'SIEMENS Industry Award' and 'Business Partner Award Year 2006', presented to Newsound Hearing Healthcare Malaysia by Siemens Medical Instruments Pte Ltd. Several hearing aids are mounted on clear acrylic stands with labels like PHONAK.
Payment Card Logos on Glass Door
A close-up view of a glass door featuring prominent payment card logos including Visa and MasterCard, along with Hong Leong Bank branding. The background shows blurred interior elements like illuminated signs and possibly merchandise displays.
Certificate Frame
A framed certificate on a dark marble surface. The certificate is titled 'Certificate' and certifies that Jenny Chong Lee Chin attended the Phonak Asia Meeting 2013 in Bangkok, Thailand from August 21st to 23rd, 2013. It features a signature of Urs Eller, Managing Director of Phonak Singapore, with the company logo at the bottom right.
Listening Lab Interior
Interior view of a modern reception area with glass doors, blue illuminated signage reading 'LISTENING LAB', and a black shelving unit on the left.
Phonak Hearing Aid Display
A beige behind-the-ear hearing aid is mounted on a white display stand with the Phonak logo, placed on a dark textured surface.
Shopping Mall Interior View
The image shows an interior view of a shopping mall, featuring a sign that reads 'LISTENING LAB' with a logo resembling a stylized atom or molecule. The background includes a store display with mannequins and clothing items. A metallic pillar with the word 'PAVILION' is visible near the foreground, along with part of an escalator railing marked 'B1'. The walls are tiled in light beige, and there is a yellow warning sticker on the escalator.
Listening Lab Reception Area
Interior view of a reception desk with staff seated behind it. Wall displays 'LISTENING LAB' logo and signage. A tissue box, hand sanitizer bottle, and informational stand are on the counter. Glass windows show adjacent office space.
Hearing Aid Display
A close-up view of various hearing aids displayed on white stands in a retail setting. A hand is visible at the top left, possibly adjusting or pointing to one of the devices. The background includes blurred posters and signage.
Certificate of Participation
A framed certificate titled 'Certificate of Participation' from Oticon, certifying Jenny Chong Lee Chin's successful participation in the 'Uncover The Power of Personalisation' seminar held June 5-8, 2014, in Surabaya, Indonesia. Signed by Doris Ong and Patrick Tan.
Reception Area of NewSound Hearing Clinic
Interior view showing a reception desk with glass top, branded signage on the wall reading 'NewSound Hearing Sound to Life', and payment logos including VISA and Dell. A cutout figure stands near the counter. Blue LED lighting accents the ceiling. To the left, medical equipment is visible through an open doorway.
Listening Lab Reception Area
Interior view of a modern reception area with white and blue walls, yellow armchairs, magazines on tables, red lanterns hanging above the desk, posters on the wall, and an open office space visible through glass doors.
Listening Lab Free Hearing Check Event
A promotional banner for Listening Lab advertising a free hearing check event, featuring images of a doctor examining a patient's ear and icons representing services like video otoscopy, hearing screening, and consultation. A laptop displaying an ear scan is placed nearby on a table.
Hearing Aid Booth Display
A table setup at an event booth featuring a laptop displaying audio visualization, a hearing aid device on its charging base, brochures promoting 'Learn to Hear Better', and informational posters about untreated hearing loss. A QR code mat is placed near the electronics.
Office Interior View
The image shows an interior view of a modern office space with white walls and carpeted floors. There is a glass door on the left, leading to another room. In the center, there is a standing banner with a blue balloon attached to it. The background reveals a desk area with framed certificates or awards on the wall.
Hearing Lab Advertisement Banner
A promotional banner for Listening Lab featuring a doctor examining a patient's hearing with an audiometer. The banner highlights free hearing checks and services like video otoscopy, hearing screening, and hearing aid consultation. It also warns of consequences of untreated hearing loss.
Group photo at event
A large group of people posing together indoors, likely at a corporate or community event. Visible signage includes 'KEDAI ALAT BANTUAN PENDAGARAN' and 'LOT B10141 Dimiki oleh Listening Lab Sdn Bhd'. There are balloons, flowers, and a buffet table with plates in the foreground.
Shopping Mall Interior with Listening Lab Signage
The image shows an interior view of a shopping mall or commercial area. A prominent blue and white illuminated sign with the logo 'LISTENING LAB' is visible on a pillar. To the left, there are glass storefronts displaying various items, including what appears to be electronics or accessories. Further left, another shop front advertises services like shoe repair, bag repair, knife cutting, and watch service. On the right side, part of an escalator with a circular display showing 'B1' is visible. The floor is tiled, and the overall lighting suggests an indoor environment.
Indoor Event Setup with Staff at Desk
Two women sit behind a long white table in an indoor public space, likely a mall or event center. The table holds laptops, brochures, QR codes, water bottles, and promotional materials. In the background, colorful flags hang from the ceiling, and people walk around. A blue cylindrical pillar displays partial branding. No shop front or menu is visible.
Hearing Aid Accessories Display
A close-up view of a retail display featuring various hearing aid accessories, including earwax removal systems and soothing lotions designed to relieve itching ears.
Listening Lab Entrance Interior View
Interior view of a medical or hearing care clinic entrance, featuring glass doors with signage reading 'KEDAI ALAT BANTUAN PENDENGARAN' (Hearing Aid Shop). Inside, there is a reception desk, yellow seating area, and display counters with products. A blue-lit wall panel displays the logo 'LISTENING LAB'. The floor is tiled, and the space appears clean and modern.
Hearing Aid Display
Four hearing aids are displayed in a row against a bright, abstract background with flowing golden fabric. Each device is connected to an earpiece via a thin wire. The devices vary in color and design, ranging from white to blue.
Iron Man in Hearing Is Believing!
A Marvel comic book page featuring Iron Man interacting with children about hearing aids, promoting Phonak brand products.
Light Wave Market Promotional Materials
A close-up of printed promotional materials on a light-colored surface. Visible items include green and white 'Lucky Draw' cards with fields for name, Instagram tag, and serial number. A long banner reads 'Light Wave market JANUARY 30 & 31, 2024' with decorative stamps labeled 'SOUND CHECK' and 'SIGHT CHECK'. A small green knitted item rests near the stamps. Part of a laptop is visible in the top right corner.
Medical or Dental Office Interior
The image shows an interior space, likely a medical or dental office. A framed anatomical diagram of the ear is mounted on the wall above a counter. On the counter, there are various items including bottles with pump dispensers, a flexible lamp, folded towels (blue and green), and other small containers possibly containing medical supplies or products. The setting appears clean and clinical.
Interior Display Shelf with Certificates and Brochures
A modern interior display featuring a white shelving unit with glass shelves holding framed certificates, awards, and small products. Below the shelves is a countertop displaying brochures, informational pamphlets, and promotional materials arranged in stands. A large abstract artwork hangs on the wall above the counter. The floor has patterned carpeting.
Siemens Hearing Aid Dehumidifier Products Display
Close-up of Siemens hearing aid dehumidifying products, including spray and jar containers, with price tags showing RM 50 each. A black case is visible on the right.
Listening Lab Reception Area
Interior view of a reception desk with blue lighting accent, glass partition to office space, white door on right, and poster on wall. Logo reads 'LISTENING LAB'.
Listening Lab Interior
Interior of a modern office or tech space with reception desk, yellow armchairs, and promotional posters on the wall. Red lanterns hang above the entrance area.
Medical Office Interior
A medical professional in a white coat sits at a desk with multiple monitors, a laptop, and medical equipment. A patient is visible through a glass partition in the background. Papers and pens are on the desk.
Office Reception Area
Interior shot of a modern office reception or waiting area featuring a mounted TV screen showing an interview, a white counter with brochures and informational displays, a water cooler on a small side table, and frosted glass doors in the background.
Tympanometry Monitor Display
A medical device screen showing tympanometry results with pressure and volume graphs, labeled 'YBG' and displaying frequency markers at 678 Hz, 800 Hz, and 1000 Hz. The interface includes navigation buttons and a green checkmark indicating successful measurement.
Hearing Clinic Interior with Staff and Patient
A smiling female staff member in a white coat stands behind a seated young boy wearing green shirt and black pants. They are positioned inside a clinic or office space with glass walls displaying 'NEWSOUND HEARING' signage. A poster on the left highlights hearing loss statistics, showing icons of people and text stating 'ONE IN FIVE MALAYSIANS HAVE HEARING LOSS'. To the right is a modern reception desk with stacked horizontal panels and a small plush toy on top.
Pharmacy Interior Display
Interior view of a pharmacy or health store with white shelving units displaying various products including bottles, boxes, and medical supplies. A TV screen is mounted on the wall showing an advertisement. Glass doors to the left show signage reading 'easy 99' and 'KELUAR'. Posters and informational materials are visible on the walls.
Ear Model and Ear Drops Display
A detailed anatomical model of the human ear is displayed on a table, showing internal structures like the eardrum, ossicles, and cochlea. Next to it are several boxes of Comfort Ear natural ear drops. In the background, there's a person sitting with a cup of coffee.
The Listening Lab - Pavilion Bukit Bintang
A floor plan diagram showing the layout of The Listening Lab at Level 1 and Basement 1, with nearby shops like Watch Repair, Clothing Alteration, Barber Shop, Mister Minit, Tailor Shop, TnG Reload, and food outlets including food republic and iQ. Entrance D is marked near pillar D20 in the carpark.
Listening Lab Reception Area
Interior view of a modern reception desk with white and blue accents, featuring the 'LISTENING LAB' logo on the wall. The room has gray patterned carpeting, recessed lighting, and glass partitions leading to other areas. A small sign displays '0%' on the counter.
Middle Ear Conditions Educational Poster
A framed educational poster titled 'Middle Ear Conditions' displayed on a wall. It features anatomical diagrams of the ear, illustrations of various conditions like otitis media and cholesteatoma, treatment methods such as myringotomy and tympanoplasty, and developmental stages. The poster includes labeled sections for pathology and treatment with corresponding images and brief descriptions.
A promotional booth inside a large indoor space, possibly a mall or event center. Two women sit at a table with laptops and marketing materials. A QR code is visible on the table surface. In the background, there are colorful flags hanging from the ceiling and people walking around.
Listening Lab Gift Bag Display
A hand holds a white tote bag with blue trim and the 'LISTENING LAB' logo, featuring abstract wave graphics. In the background, glass shelves display framed certificates, an appreciation award plaque, and a certificate of authorization for The Listening Lab. A small tray with keys sits on a lower shelf.
Modern Office Interior
A clean, modern office space with white desks, black rolling chairs, and gray acoustic wall panels. A small desk area includes a printer and books. The room has recessed lighting and a ceiling vent.
Hearing Loss Awareness Booth Setup
A laptop displaying a galaxy image sits on a table next to a QR code mat and brochures about hearing loss awareness. A banner in the background promotes free video, screening, and consultation services.
Listening Lab Reception Area
Interior view of a modern reception area with glass display shelves showcasing products and certificates. A large illuminated sign reads 'Be Brilliant'. To the right, a white reception desk with blue accents is visible next to a windowed room labeled 'LISTENING LAB'. The space features recessed lighting and gray carpeting.
Table with laptop and alcohol wipes
A table setup featuring a laptop displaying an image, a black device connected via cable, boxes of alcohol wipes, a brochure for 'Listening Lab', and a Google QR code flyer.
Indoor Scene with Laptop and People
A person gives a thumbs-up gesture in the foreground, while another individual stands nearby holding a napkin. A laptop displays an image of a galaxy on its screen. Various items like cables, a water bottle, and a QR code card are visible on the table.
Listening Lab Interior
Interior shot of a modern reception area with a white and blue branded desk labeled 'LISTENING LAB'. A person sits in an office chair visible through a doorway to the left. The room features patterned carpeting, recessed ceiling lights, and glass partitions. A yellow chair is partially visible in the foreground.
Workstation Setup with Donuts and Laptops
A table setup featuring two laptops, one open to a presentation or document. A person in a patterned shirt is handling packaged donuts on the table. Various items include a blue water bottle, sunglasses, a stapler, a QR code card, and a basket of pastries in the background.
Hearing Aid Booth Display
A table covered with a checkered cloth displays various hearing aid products, including boxes labeled 'Arthritis & Gout', QR codes on signs, and promotional materials. A sign reads 'HEARING AID COMPANY'. In the background, people are standing near blue curtains.
Chinese New Year Discount Ad
A promotional advertisement for Listening Lab featuring hearing aids and earbuds with a Chinese New Year theme, including red lanterns, floral decorations, and text highlighting discounts up to RM 1,888 and 0% interest installments.