ch lim
I recently purchased the Galaxy A25 5G, and I couldn't be happier with my experience, thanks to the outstanding service provided by Malay girl. From the moment I walked in, she was incredibly helpful and knowledgeable. …
Samsung Experience Store Digital Mall
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Samsung Experience Store Digital Mall at Bukit Bintang
Location: Digital Mall, Lot G-09, Ground Floor, No. 2, Jalan 14/20, Seksyen 14, 46100 Petaling Jaya, Selangor, Malaysia
Floor G · Digital Mall
Samsung Experience Store at Digital Mall is the Samsung brand's retail showcase offering smartphones, tablets, wearables, and consumer electronics with hands-on experience. The Digital Mall location serves the IT-focused consumer traffic at this technology retail destination.
The product range covers Samsung Galaxy smartphones across the S series, A series, and Z Fold/Flip series, Galaxy tablets, Galaxy Watch and Galaxy Buds, Samsung smart TVs, and home appliances including refrigerators and washing machines. The Experience Store format allows consumers to test and compare Samsung products hands-on before purchasing, with interactive displays demonstrating features including camera capabilities, foldable screens, and ecosystem integration. Staff provide product demonstrations, technical support, and device setup assistance. The store also handles Samsung trade-in programmes, warranty services, and Samsung Care+ insurance. The Digital Mall location provides a technology-focused consumer base seeking informed electronics purchasing decisions. The format demonstrates the Samsung ecosystem, showing how devices connect and work together through Samsung's software and cloud services.
Samsung smartphones range from RM800 to RM5,000, with tablets from RM1,000 and wearables from RM500. The store is busiest during weekends and new product launch periods. The Samsung Experience Store provides hands-on product experience and ecosystem demonstration that online purchasing cannot offer. The Digital Mall location serves tech-savvy consumers who seek informed purchasing decisions. The trade-in programme reduces upgrade costs. The warranty and support services provide after-sales confidence.
The product range covers Samsung Galaxy smartphones across the S series, A series, and Z Fold/Flip series, Galaxy tablets, Galaxy Watch and Galaxy Buds, Samsung smart TVs, and home appliances including refrigerators and washing machines. The Experience Store format allows consumers to test and compare Samsung products hands-on before purchasing, with interactive displays demonstrating features including camera capabilities, foldable screens, and ecosystem integration. Staff provide product demonstrations, technical support, and device setup assistance. The store also handles Samsung trade-in programmes, warranty services, and Samsung Care+ insurance. The Digital Mall location provides a technology-focused consumer base seeking informed electronics purchasing decisions. The format demonstrates the Samsung ecosystem, showing how devices connect and work together through Samsung's software and cloud services.
Samsung smartphones range from RM800 to RM5,000, with tablets from RM1,000 and wearables from RM500. The store is busiest during weekends and new product launch periods. The Samsung Experience Store provides hands-on product experience and ecosystem demonstration that online purchasing cannot offer. The Digital Mall location serves tech-savvy consumers who seek informed purchasing decisions. The trade-in programme reduces upgrade costs. The warranty and support services provide after-sales confidence.
+60 3-7931 2136
Digital Mall, Lot G-09, Ground Floor, No. 2, Jalan 14/20, Seksyen 14, 46100 Petaling Jaya, Selangor, Malaysia
Floor G · Digital Mall
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 11 am
Monday
11 am–9 pm Tuesday
11 am–9 pm Wednesday (Today)
11 am–9 pm Thursday
11 am–9 pm Friday
11 am–9 pm Saturday
11 am–9 pm Sunday
11 am–9 pm Overall Rating
4.8 / 5
Based on 191 Google reviews
Negative Reviews
No negative reviews yet.
Positive Reviews
aloysius peters
Boey was really great at giving out her service. She was really informative and helpful in explaining very single detail from price and etc in terms of the phone. Thank you ☺️
POH MENG Liew
Chia and Alif help me to solve the problem of my phone getting virus advertisement without any charge. Very Helpful.
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Photo Gallery
Samsung Experience Store Digital Mall
Samsung Store
The exterior of a Samsung store with the Samsung logo prominently displayed above the entrance. Inside, various Samsung Galaxy phones and devices are showcased on display shelves and counters. A large advertisement for the Galaxy Z Fold6 and Z Flip6 is visible on the right wall.
Samsung Store
The exterior of a Samsung store with a large illuminated "SAMSUNG" sign above the entrance. Inside, various Samsung products like phones and watches are displayed on shelves and counters. A store employee is visible near the back.
Samsung Store
The exterior of a Samsung store with the Samsung logo prominently displayed above the entrance. Inside, various Samsung products are visible on display shelves and counters. Promotional materials, including posters and balloons, are placed outside and inside the store.
Samsung Telecommunications Store
The exterior of a Samsung telecommunications store. The store has a large illuminated sign that reads "KEDAI TELEKOMUNIKASI SAMSUNG". Inside, display shelves are stocked with phones and accessories. A banner on the right advertises "Galaxy Life Hacks" and "Galaxy S20 FE 5G".
Samsung Telecommunication Store
The exterior of a Samsung telecommunication store. The store has a large illuminated sign that reads "KEDAI TELEKOMUNIKASI SAMSUNG". Inside, various Samsung phones and devices are displayed on shelves and stands. A large advertisement for the "Galaxy S21 Series 5G" is visible on the right side of the storefront.
Samsung Store
The exterior of a Samsung electronics store. A large illuminated "SAMSUNG" sign is visible above the entrance. Inside, display tables with phones and accessories are arranged. A promotional banner for "Galaxy Life Hacks" stands to the right.
Samsung Store
The exterior of a Samsung store with the large illuminated "SAMSUNG" logo above the entrance. Inside, various Samsung products like phones and watches are displayed on shelves and counters. A banner on the left advertises "Samsung Care" for device protection.
Mobile Phone Store Display
A brightly lit interior of a mobile phone store, showcasing various smartphones and accessories on display tables. In the background, large screens advertise phone models and series, such as the 'S21 Series'. The display tables feature phones, smartwatches, and promotional materials.
Samsung Galaxy Phone Display
A display table showcasing various Samsung Galaxy phones, including the Note20, Galaxy Z Fold2, and Galaxy Z Flip. The phones are presented on stands with illuminated signage. In the background, other mobile phone brands and store displays are visible.
Electronics Store Display
A display table in an electronics store showcases various mobile phones, smartwatches, and accessories. A large screen displays images of Samsung Galaxy S21 5G phones. Another display features the Samsung Galaxy Note 20. The wall behind the table is lined with shelves holding numerous phone cases.
Samsung Galaxy S21 Display
A display table in a store showcases various Samsung Galaxy S21 series smartphones and accessories. The table features several phones, including the S21, S21 5G, and S21+ 5G, along with a Galaxy Z Flip and a Galaxy Note 20. A large screen behind the display shows images of the Galaxy S21 Series 5G. The background shows shelves stocked with phone cases and other mobile accessories. Signs for 'vivo' are visible in the distance.
Mobile Phone Display
A display table in a mobile phone store showcases various smartphones. Red and white caution tape is visible across the display. In the background, signs for UCare Mobile, Motorola, and Oppo are displayed.
Mobile Phone Store Display
A display table in a mobile phone store showcases various tablets and phones. The store features branding for Galaxy, Samsung Pay, UCare Mobile, Motorola, and Oppo. Promotional materials and signage are visible throughout the store.
Samsung Galaxy Product Display
A display of Samsung Galaxy products including the Note 20, Galaxy Buds Live, and Galaxy Watch 3. The products are arranged on white display stands with informational signage. In the background, shelves are stocked with various phone cases.
Phone Accessories Display
A wall display featuring numerous phone cases and accessories. The display is organized into rows and columns, with a section labeled "S21 Series" on the left. The accessories are packaged and hung on hooks, showcasing a variety of colors and designs.
Samsung Store Interior
The interior of a Samsung store with display tables showcasing various Samsung Galaxy phones and accessories. The store has a clean, modern design with white display units and a black wall with the 'Galaxy' logo. Red tape on the floor indicates social distancing markers. In the background, there are elevators and other retail displays.
Samsung Store Entrance
A view of a Samsung store entrance with a large illuminated Samsung logo above the doorway. To the left, an ASUS advertisement is displayed on an easel, showcasing a laptop. The store interior is visible, with a display of electronics and a balloon archway. The floor is a speckled granite pattern.
