The Hour Glass TRX - Official Rolex Retailer
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The Hour Glass TRX - Official Rolex Retailer at The Exchange TRX
Location: G.09.0 & G.10.0, Plaza, The Exchange TRX, Ground Floor, 55188 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
The Exchange TRX
The Hour Glass at TRX is an authorised Rolex retailer offering Rolex watches and luxury timepiece services. The store provides the official Rolex retail experience in Kuala Lumpur's financial district.
The product range covers Rolex watches including the Submariner, Datejust, Daytona, GMT-Master, and Day-Date, alongside other luxury watch brands. As an authorised Rolex retailer, The Hour Glass provides genuine timepieces with full Rolex international warranty, authenticity guarantee, and after-sales service including servicing, polishing, and parts replacement. Staff are trained by Rolex on product knowledge and can advise on model specifications, availability, and the brand's heritage. The TRX location serves the affluent financial district market with one of the world's most recognised luxury watch brands. Rolex watches represent both luxury accessories and investment pieces, with many models appreciating over time. The Hour Glass is one of Southeast Asia's premier watch retailers, providing the retail expertise and service standards expected for the Rolex brand.
Rolex watches range from RM30,000 for entry models to RM200,000 and above for precious metal and complicated pieces. The store is busiest during weekends and festive gifting periods. The Hour Glass provides authorised Rolex retail with the guarantee of authenticity and warranty that the pre-owned market cannot offer. The TRX location aligns with the financial district's affluent consumer base. The investment value of Rolex watches adds a financial dimension to the luxury purchase, with selected models commanding premiums on the secondary market.
The product range covers Rolex watches including the Submariner, Datejust, Daytona, GMT-Master, and Day-Date, alongside other luxury watch brands. As an authorised Rolex retailer, The Hour Glass provides genuine timepieces with full Rolex international warranty, authenticity guarantee, and after-sales service including servicing, polishing, and parts replacement. Staff are trained by Rolex on product knowledge and can advise on model specifications, availability, and the brand's heritage. The TRX location serves the affluent financial district market with one of the world's most recognised luxury watch brands. Rolex watches represent both luxury accessories and investment pieces, with many models appreciating over time. The Hour Glass is one of Southeast Asia's premier watch retailers, providing the retail expertise and service standards expected for the Rolex brand.
Rolex watches range from RM30,000 for entry models to RM200,000 and above for precious metal and complicated pieces. The store is busiest during weekends and festive gifting periods. The Hour Glass provides authorised Rolex retail with the guarantee of authenticity and warranty that the pre-owned market cannot offer. The TRX location aligns with the financial district's affluent consumer base. The investment value of Rolex watches adds a financial dimension to the luxury purchase, with selected models commanding premiums on the secondary market.
+60 3-2110 3250
G.09.0 & G.10.0, Plaza, The Exchange TRX, Ground Floor, 55188 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
The Exchange TRX
Operating Hours
Open Now
Closes at 10 pm (in 5h 34m)
Monday
10 am–10 pm Tuesday (Today)
10 am–10 pm Wednesday
10 am–10 pm Thursday
10 am–10 pm Friday
10 am–10 pm Saturday
10 am–10 pm Sunday
10 am–10 pm Overall Rating
4.8 / 5
Based on 212 Google reviews
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Photo Gallery
The Hour Glass TRX - Official Rolex Retailer
Rolex Storefront
The exterior of a modern Rolex store. The central entrance features double glass doors with the Rolex logo visible inside. Flanking the entrance are display windows showcasing Rolex watches and branding. The facade is a mix of light-colored stone and dark wood accents.
Seibu Department Store Entrance
The exterior entrance of a Seibu department store is shown, with the store's name prominently displayed above the entrance. The store features large glass windows displaying merchandise. Inside, racks of clothing and shelves with various items are visible. A sign indicating a "SALE" is placed near the entrance. The floor is made of polished marble tiles.
Rolex Storefront
The exterior of a Rolex store with a prominent green Rolex sign and crown logo above the entrance. The store features large glass windows displaying watches and promotional materials. The facade is decorated with vertical wooden slats and stone-like panels.
Abdul Samad Al Qurashi Storefront
A storefront with the name "ABDUL SAMAD ALQURASHI" in English and Arabic, along with a logo. The text is illuminated and mounted on a grey wall. Above the main signage, the words "KEDAI KOSMETIK" are visible. The floor is tiled with a marble pattern. To the right, a glimpse of the store interior shows shelves with products.
GU ON Korean BBQ & Bone Soup
A sign with illuminated Korean characters and the English text "GU ON KOREAN BBQ & BONE SOUP" is mounted on a speckled brown wall.
Rolex Storefront
The exterior of a Rolex store with a prominent green Rolex sign above the entrance. The store features large display windows showcasing watches and a polished marble floor. Two people are visible near the entrance.
Rolex Watch
A person is holding a gold Rolex GMT-Master watch with a black dial. The watch has a two-tone bezel and a jubilee bracelet. In the background, other watches are visible on display.
Rolex Store Interior
The interior of a luxurious Rolex store. The space features a central wooden counter with display cases showcasing watches. Behind the counter, a large green wall with the Rolex logo is illuminated. The store has modern pendant lighting, comfortable seating areas with plush green chairs, and shelves displaying books and accessories. The walls are a mix of light-colored stone and dark wood paneling.
Luxury Watches Display
A close-up view of three luxury watches displayed on a light-colored surface within a dark-framed tray. The watches are made of metal and appear to be from the same brand, with visible tags attached to their bands. The background suggests an indoor setting, possibly a retail store.
Woman's Wrist with Rolex Watch
A close-up shot of a woman's wrist wearing a two-tone Rolex watch. The watch has a champagne-colored dial with diamond hour markers and a fluted bezel. The bracelet is a combination of stainless steel and yellow gold. The background appears to be a display case in a jewelry store, with a dark wooden paneled wall and a green velvet frame. A bottle of water is visible in the reflection of the frame. The woman is also wearing a ring on her right hand.
Rolex Magazine Display
A stack of Rolex magazines is displayed on a counter, with a blue watch face featured on the cover of the top magazine. In the background, framed posters with text like "THE COLOUR OF EXCELLENCE" and "GREEN SEAL" are visible. Two bottles of water and a payment terminal are also on the counter. A Rolex watch box is visible to the right.
Wristwatch on a person's arm
A person's arm wearing a Rolex Oyster Perpetual Datejust watch. The watch has a white dial with Roman numerals and a date window at 3 o'clock. The watch band is a combination of stainless steel and rose gold. The background shows a wooden table with chopsticks and small dishes, suggesting a dining setting.
Watch Display
A close-up view of a luxury watch with a black dial and stainless steel bracelet, displayed on a black tray. The brand name "GIRARD-PERREGAUX" is visible on the tray. A watch loupe and a black pouch are also present. In the background, a UOB branded item and a light-colored sofa are visible.
Rolex Watch
A person is holding a Rolex watch with a green dial and a fluted bezel. The watch has Roman numerals and a day and date complication. The watch is displayed in a store setting with a person in a suit in the background.
Store Launch Congratulations Card
A pink card congratulates Salomon on their store launch at The Exchange TRX. It is from Spencer Chua of Halo Ventures Sdn Bhd. The card is part of a floral arrangement with yellow gerbera daisies and green leaves. The background shows a blurred interior of a shopping mall with people and displays.
Rolex Explorer Watch
A close-up shot of a person's wrist wearing a Rolex Explorer watch with a black dial and stainless steel bracelet. In the background, there are festive decorations, including a framed calligraphy scroll with red Chinese characters, a vase with red berries and gold accents, a golden ornament, and a plush toy dressed in a lion dance costume. A floral fabric is also visible in the background.
Hand holding a watch
A hand holds a silver watch with a grey fabric strap, still in its plastic packaging. The watch face is silver with minimalist markings. In the background, a plush, curved sofa with light-colored cushions is visible, suggesting an indoor setting like a showroom or lounge. Another watch with a burgundy strap and gold casing is partially visible to the left.
Rolex Watch Display
A Rolex watch is displayed in a glass case on a light-colored platform. Below the watch, the word "ROLEX" is prominently displayed in gold lettering on a dark gray background, accompanied by the Rolex crown logo. A small green sign reads "FOR EXHIBITION ONLY". The display case has a wooden frame.
Rolex Watch
A person is holding a Rolex watch with a two-tone metal band and a grey dial. The watch is displayed in a jewelry store setting with a display case in the background.
Rolex Watch
A close-up shot of a silver Rolex watch with a fluted bezel and a date window at the 3 o'clock position. The watch is being held by a person's hands, and the bracelet is still covered in protective plastic. The dial is silver with baton hour markers. The text on the dial reads "ROLEX OYSTER PERPETUAL DATEJUST OFFICIALLY CERTIFIED SWISS MADE".
Rolex Display
A display case with the Rolex logo and branding. Two framed posters are visible, one with the text "WHAT MAKES A ROLEX A ROLEX?" and another with "THE COLOUR OF EXCELLENCE" and a green seal. A magazine with a blue watch face is also partially visible. The display case has an empty tray and a mirror reflecting the interior of the store.
Rolex Watches on Display
Two Rolex watches are displayed on a beige surface. One watch is primarily stainless steel with a black dial. The other watch has a two-tone design with stainless steel and gold accents, and a black dial. Both watches have price tags attached. A person in a suit and black gloves is visible in the background, appearing to adjust something. The Rolex logo is visible on the edge of the display case.
Rolex GMT-Master Watch
A close-up shot of a Rolex GMT-Master watch with a black dial and a red and blue bezel. The watch is being held by a hand. The dial shows the date as 23. The bezel is marked with 24-hour indicators. The watch has a stainless steel Jubilee bracelet.
Rolex Watch Box
An open Rolex watch box containing a two-tone watch with a white dial and Roman numerals, a warranty card, a blue wax seal, and an extra watch band. The box is teal green with gold accents and the Rolex logo.
Rolex Window Display
A Rolex store window display features a diorama with a paraglider above a mountainous landscape with trees and flowers. Several Rolex watches and cufflinks are displayed on stands in the foreground. The Rolex logo and name are visible above the display.
Wristwatch on arm
A person's arm wearing a silver wristwatch with a light-colored face. The watch is on a table with a green marble top. A magazine or brochure is partially visible on the table.
Rolex Watch Display
A close-up view of a two-tone Rolex watch displayed on a light-colored surface within a gray display tray. The watch has a dark dial and a Jubilee bracelet with gold and stainless steel links. A white tag is attached to the watch. The Rolex logo is subtly embossed on the display surface and printed on the edge of the tray.
Rolex Deepsea Watch Face
A close-up of a blue Rolex Deepsea watch face with gold accents. Below the watch face is a business card for The Hour Glass, a Rolex retailer, with contact information for a sales associate named Chew Wei Loon.
Rolex Watch Box
A Rolex watch is displayed in its open green box, accompanied by its warranty card, manual, and other documentation. A closed Rolex box sits to the right. The background features framed artwork and a textured wall.
Rolex Logo and Crown
A close-up view of the Rolex logo and crown emblem mounted on a dark, vertically slatted wooden wall. Below the logo, a light-colored panel is visible with two framed areas, one of which shows a portion of a green and white striped ribbon and a circular seal.
Rolex Store Interior
The interior of a Rolex store features a prominent green wavy wall with the Rolex logo and crown displayed. Modern, abstract pendant lights hang from the ceiling. Glass display cases showcase watches on the floor. The overall ambiance is luxurious and modern.
Rolex Store Interior
The interior of a Rolex store features wood-paneled walls, plush seating, and display areas. A desk in the foreground has a Rolex magazine and display trays. Artwork and a framed photograph adorn the walls.
Rolex Store Interior
The interior of a Rolex store features a display counter with several glass cases showcasing watches. A man in a suit is visible behind the counter, interacting with a customer. The background has a distinctive wavy green wall with the Rolex logo illuminated. Modern pendant lights hang from the ceiling.
Rolex Store Interior
The interior of a Rolex store features a display shelf with watches and accessories, a seating area with two plush green armchairs and a marble-top coffee table, and two framed photographs on a slatted wooden wall. The store has a modern and luxurious design with light-colored stone walls and flooring.
Rolex Submariner Watch
A person is holding a Rolex Submariner watch with a black dial and stainless steel band. The watch is displayed in what appears to be a retail environment, with blurred background elements suggesting a store setting.
Close-up of a watch
A hand holds a black wristwatch with a black strap. The watch face is black with white markings and hands. There are smaller dials on the watch face. In the background, a cream-colored sofa is visible. Another watch with a gold face and a brown strap is partially visible to the left.
Rolex Watch on Wrist
A person is wearing a Rolex Submariner watch on their left wrist. The watch has a black dial and a stainless steel bracelet. In the background, a green display case with the Rolex logo is visible, along with a reflection of the person taking the photo.
Indoor mall with greenery and digital advertisement
An interior view of a modern shopping mall, featuring lush vertical gardens cascading down from the ceiling. A large digital screen displays an advertisement for TAG Heuer Aquaracer watches, with dynamic imagery of a person kitesurfing. People are seen walking and sitting on the wide marble staircase in the foreground. The mall has multiple levels visible, with shops and escalators in the background.
Skechers Store Display
A retail display featuring three chrome mannequins dressed in Skechers apparel. The mannequins are styled with athletic wear, including t-shirts, shorts, skirts, hats, and sneakers. One mannequin is seated and wears a pink t-shirt, black pants, and light blue sneakers. Another mannequin stands and wears a yellow t-shirt and a black sweater draped over its shoulders. The third mannequin stands and wears a green polo shirt, a tan skirt, and sneakers. The display includes promotional signage with the Skechers logo and slogans like "Athletics" and "State Champs." The background shows a retail store interior with clothing racks and lighting.
Decorative Display with Sign
A multi-tiered decorative display featuring white, bowl-shaped elements with internal lighting. The display is adorned with dried plants, grasses, and some pink floral accents. A small sign with a hand symbol and the text "PLEASE DON'T TOUCH" is prominently placed on the front. In the background, a store with the partial name "ELLE" is visible, along with other shop fronts and displays within a mall setting.
Luxury Watch Store Interior
The interior of a high-end watch store, likely a Rolex boutique, with a modern and luxurious design. The space features marble flooring, elegant lighting fixtures, and display cases. Two individuals in suits are visible, one attending to a counter and another standing near a display. The prominent green Rolex branding is visible on a display wall.
