sabrina nurliz
Great experience and amazing explanation from the friendly staff, Martina 🥰. Since it was my first time trying their tea, she recommended a great flavor to us. Thank you, Martina! …
TWG Tea at The Exchange TRX
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TWG Tea at The Exchange TRX at The Exchange TRX
Location: Lot G.82.A, Ground Floor, The Exchange TRX, Persiaran TRX, Imbi, 55188 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
The Exchange TRX
TWG Tea at The Exchange TRX is a Singaporean luxury tea brand offering premium loose-leaf teas, tea accessories, and tea-based gastronomy. The salon provides the TWG Tea experience of the world's finest teas in an elegant setting.
The product range covers over 1,000 teas from every tea-producing region including exclusive harvests, grand cru teas, and TWG's own blended creations, alongside tea accessories including teapots, cups, and infusers, tea-infused gourmet products including chocolates, macarons, and preserves, and tea gift collections. The salon format includes both retail and a tea lounge where customers can enjoy prepared teas and tea-based afternoon tea service, patisseries, and savoury items. TWG Tea combines the appreciation of fine tea with a luxurious salon experience, presenting tea as an accessible luxury. The Exchange TRX outlet serves the financial district with a refined tea destination for both retail purchases and salon dining. The salon interior is elegant with the signature yellow-and-black branding, glass jars of tea, and comfortable seating for the tea lounge.
Loose-leaf teas range from RM50 to RM500 per tin, with afternoon tea service from RM80 to RM150 per person. The salon is busiest during weekends and weekday afternoons for business meetings. TWG Tea provides a luxury tea experience that elevates tea beyond beverage to a complete sensory and social occasion. The extensive tea selection allows exploration of different origins, styles, and blends. The salon format makes fine tea accessible through both retail and prepared service. The TRX location provides a sophisticated meeting and gifting destination in the financial district.
The product range covers over 1,000 teas from every tea-producing region including exclusive harvests, grand cru teas, and TWG's own blended creations, alongside tea accessories including teapots, cups, and infusers, tea-infused gourmet products including chocolates, macarons, and preserves, and tea gift collections. The salon format includes both retail and a tea lounge where customers can enjoy prepared teas and tea-based afternoon tea service, patisseries, and savoury items. TWG Tea combines the appreciation of fine tea with a luxurious salon experience, presenting tea as an accessible luxury. The Exchange TRX outlet serves the financial district with a refined tea destination for both retail purchases and salon dining. The salon interior is elegant with the signature yellow-and-black branding, glass jars of tea, and comfortable seating for the tea lounge.
Loose-leaf teas range from RM50 to RM500 per tin, with afternoon tea service from RM80 to RM150 per person. The salon is busiest during weekends and weekday afternoons for business meetings. TWG Tea provides a luxury tea experience that elevates tea beyond beverage to a complete sensory and social occasion. The extensive tea selection allows exploration of different origins, styles, and blends. The salon format makes fine tea accessible through both retail and prepared service. The TRX location provides a sophisticated meeting and gifting destination in the financial district.
+60 3-4817 2080
Lot G.82.A, Ground Floor, The Exchange TRX, Persiaran TRX, Imbi, 55188 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
The Exchange TRX
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday
10 am–10 pm Tuesday (Today)
10 am–10 pm Wednesday
10 am–10 pm Thursday
10 am–10 pm Friday
10 am–10 pm Saturday
10 am–10 pm Sunday
10 am–10 pm Our Menu
Menu Photos
TWG Tea Takeaway Order Form
Order form for takeaway tea and macarons.
TWG Tea Macarons
A display of TWG Tea macarons with their flavors and prices.
TWG TEA Takeaway Order Form
Takeaway order form for tea and macarons. Includes a special offer for tea and macarons for RM55, and a takeaway tea list with prices per item.
Overall Rating
3.7 / 5
Based on 215 Google reviews
Mall Ranking
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Negative Reviews
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Positive Reviews
suresh selladoray
TWG Tea at TRX is an excellent place for tea lovers. The ambience is refined and the service is exceptional. Mr. Fendi ensure we had a pleasant experience. His professionalism and warm hospitality truly stood out. Highly recommended.
sans
Over 300+ tea selection. Lovely service from Fendi & Nadira. Came out happy with 2 drinks & mini loose tea.
LA
Last two days i went to TWG TRX.I had a great experience thanks to one of the staff members Nadira. Super friendly, very helpful, and provided excellent service from start to finish. she also suggested the best tea for me😍Truly made my visit so much more pleasant. Keep up the good work!Thank you Nadira and team😊 …
One Wan
Visited the TWG branch at TRX and had such a great experience. The store itself is stunning — shelves filled with rows of signature TWG tea tins, warm lighting, and a luxurious atmosphere that feels truly premium. It’s the perfect place for …
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Photo Gallery
TWG Tea at The Exchange TRX
TWG Tea Storefront
The exterior of a TWG Tea shop, a luxury tea brand, is visible. The shop features a golden facade with large glass windows displaying an extensive collection of tea tins and packaged teas. Two staff members are seen inside the shop. Adjacent to the TWG Tea shop is a Polo Ralph Lauren store.
TWG Tea Storefront
A luxurious tea shop with a prominent TWG logo above the entrance. The storefront features a display of colorful tea tins and pastries. Gold stanchions with red velvet ropes guide customers. The interior is visible through the glass facade, showcasing an extensive collection of tea products and a display case with desserts. The floor is a mix of black and white marble tiles.
TWG Tea Shop
The exterior of a TWG Tea shop, featuring shelves stocked with numerous tea canisters. The shop's logo and name are prominently displayed above the entrance. Inside, display cases showcase pastries and tea-related products.
TWG Tea Products
A hand holds a gold metallic cup with TWG Tea branding. In the background, a red ribbon is tied around a gift bag containing yellow boxes of TWG Tea. The boxes also feature the TWG Tea logo and branding.
Tea Shop Interior
A well-lit interior of a tea shop, featuring extensive displays of tea canisters and boxes. The walls are lined with shelves stacked high with gold-colored tea tins, many with colorful labels. Above these, a row of decorative, larger tins are displayed. In the foreground, long display tables showcase various tea boxes and packaged goods, including items labeled "White Sky Tea" and "Red Papillon". Shelving units on the right display more colorful tea-related products and accessories. The floor is tiled with a diamond pattern of yellow and dark brown squares.
TWG Tea Display
A display of numerous TWG tea canisters in various colors and sizes, neatly arranged on shelves. The canisters are predominantly yellow, with other colors including pink, red, blue, green, white, and black. Some canisters are numbered from 1 to 10. Prices are visible on some items, such as RM 100, RM 130, and RM 85.
TWG Tea Display
A display of TWG Tea products and macarons. In the foreground, trays of colorful macarons are arranged. Behind the macarons, yellow gift boxes with TWG Tea branding are visible, one featuring a horse-drawn carriage design and the other with floral motifs. The background shows shelves stocked with various tea tins.
Tea Preparation
A person in a white suit is preparing tea. They are pouring hot water from a dispenser into two glass teapots, each containing tea leaves in a mesh infuser. A white teacup is placed to the left of the teapots. The scene appears to be set up at a counter, with a red surface in the foreground. In the background, shelves with tea tins are visible, some with the TWG logo.
TWG Tea Gift Set
A yellow gift box from TWG Tea contains two golden cups. The box is decorated with floral patterns and the TWG Tea logo. In the background, stacks of TWG Tea canisters are visible.
Tea Shop Interior
The interior of a luxurious tea shop, with walls lined with shelves filled with numerous golden tea canisters. Display tables in the foreground showcase boxes of tea and other products. The floor is a polished marble with a diamond pattern.
Gold Tea Cup
A hand holds a golden, reusable cup with a white lid and straw. The cup is branded with "TWG TEA GRANDS CRUS PRESTIGE" and "THE FINEST TEAS OF THE WORLD". In the background, a brightly lit store interior with shelves stocked with tea canisters is visible.
Macarons and Tea Packaging
A hand holds open a green box containing an assortment of colorful macarons. In the background, a yellow shopping bag with red ribbon handles displays the logo and text "THE FINEST TEAS OF THE WORLD" and "TWG TEA". A golden cup with a straw and similar branding is also visible.
TWG Tea Cup
A hand holds a gold disposable cup with a white lid and straw. The cup has a sleeve with the TWG Tea logo and text that reads "THE FINEST TEAS OF THE WORLD" and "GRANDS CRUS PRESTIGE".
Tea and Teddy Bear Themed Sweets
A display of various TWG tea products and 'Tea Teddies' fruit gums. The shelves are stocked with colorful tins and boxes of tea, featuring different flavors and designs. Some tins are cylindrical and decorated with teddy bear motifs, while others are rectangular boxes with elaborate artwork. Prices are visible for some items, such as RM65 for 'Tea Teddies' and RM170 for other tea products. The overall presentation suggests a retail environment focused on premium teas and confectionery.
Tea Preparation
Two glass teapots with fabric filters are set up on a perforated metal surface. A hose is connected to a spigot on the left, and a white bowl is visible on the right. In the background, a person in a white apron is visible behind a counter with various items.
TWG Tea Set
A yellow gift box with TWG Tea branding contains two gold cups and two gold tumblers with straws. The box features an illustration of a horse-drawn carriage with the text "TWG TEA TAKEAWAY". Two people are holding the tumblers.
TWG Tea Gift Set
A person in a black, sparkling dress holds a yellow gift box from TWG Tea. The box contains two gold-colored tea tins and a small white item. The background shows a reflective surface and shelves stocked with various items, suggesting a retail environment.
TWG Tea Takeaway Packaging
A hand holds a yellow TWG Tea takeaway package containing a cup. The packaging features a decorative illustration of a horse-drawn carriage with the words "TWG TEA TAKEAWAY" and "THE FINEST TEAS OF THE WORLD". The cup inside also has TWG branding. The background is blurred, showing a tiled floor.
Tea Shop Display
A display of various teas in a shop. The shelves are stocked with numerous boxes of tea, some stacked high, and decorative jars containing tea. The jars are colorful and some have labels such as 'Jasmine Queen', 'Silver Moon', and 'Pure Chamomile'. Below the stacked boxes, there are more colorful boxes of tea, some with floral designs and others with images of gentlemen. The overall impression is of a well-stocked and visually appealing tea emporium.
Display of TWG Tea Tins
A wall display filled with numerous yellow tins of TWG tea. The tins are arranged in a grid pattern on shelves. Some of the tins have visible labels indicating "TWG TEA" and "1837". The top shelf shows a few decorative items and other tea tins with different labels.
Christmas Tea Display
A festive display featuring a golden teapot, a striped teacup and saucer, miniature Christmas trees, and gift boxes, all arranged on a red tray. In the background, shelves are filled with numerous yellow tea canisters and other packaged goods. A price tag indicates a "Design Gold Teapot (900ml)" for RM 2,000.
TWG Tea Macarons Display
A display case filled with various TWG Tea macarons and small cakes. Two framed menus describe the macarons, listing flavors and prices. The macarons are arranged in trays, with some flavors visible in the display case. Small cakes with intricate designs are also featured.
Tea Shop Interior
The interior of a tea shop with shelves stocked with numerous cans of tea. The cans are predominantly gold with the TWG logo. In the foreground, there are displays of colorful tea boxes and tins, some featuring teddy bear designs. A sign for a "Summer Essentials Kit" is visible. The shop has a luxurious feel with warm lighting and decorative shelving.
Tea Shop Display
A wall filled with numerous yellow tins of tea, branded 'TWG TEA', are neatly arranged on shelves. Above the tins, decorative jars with colorful lids are displayed. A person in a white uniform is visible in the background, attending to the counter. The overall impression is of a well-stocked and elegantly presented tea shop.
TWG Tea Display
A wall display filled with numerous yellow tins of TWG tea. The tins are arranged in a grid pattern on shelves. In the foreground, there is a yellow counter displaying more TWG products, including gift boxes, tea tins of various sizes, and packaged items like glass straws and tea infusers. Price tags are visible for some items.
Tea Shop Display
A staff member in a light-colored suit and tie holds up a yellow gift box with a tea tin inside. Behind him, shelves are filled with numerous identical yellow tea tins. A glass teapot with a tea infuser is on a golden tray in the foreground, next to a white teacup. Mirrors reflect the interior of the shop, showing more shelves of tea tins and other merchandise.
Tea shop display
A display inside a TWG tea shop, featuring rows of yellow tea canisters on shelves. In the foreground, there are glass cups in yellow packaging and trays of macarons. A price list is visible for macaron boxes.
TWG Tea Display
A display of TWG Tea products, including tea tins, gift sets, and macarons. There are also jars of tea sugar gems. The display features floral arrangements and a shelf of tea tins in the background.
TWG Tea Gift Sets
Two hands hold yellow gift boxes, each containing a golden tea tin. The background shows a well-stocked tea shop with shelves filled with tea canisters and boxes.
TWG Tea Display
A display of TWG Tea products with numerous yellow tins stacked on shelves. A prominent yellow gift box with a cutout showcasing a TWG Tea tin is in the foreground. A staff member in a white uniform stands to the right.
Tea Shop Interior
The interior of a well-lit tea shop, featuring extensive shelving filled with numerous gold-colored tea canisters. The shelves are organized in a grid pattern, with some canisters displaying colorful lids. In the foreground, a display counter showcases smaller boxes of tea. The floor is made of polished marble with a diamond pattern.
Tea Shop Display
A well-lit interior shot of a tea shop, showcasing an extensive collection of tea tins and boxes arranged on shelves and display tables. The shelves are filled with numerous identical yellow tins labeled 'TWG TEA'. In the foreground, various colorful tins featuring teddy bear designs and other decorative elements are stacked. Below these, rows of rectangular tea boxes in shades of green, blue, and red are neatly organized. Some price tags are visible, indicating prices like RM 65 and RM 170. The overall impression is one of abundance and variety in tea offerings.
TWG Tea Cup
A gold TWG Tea branded disposable cup with a white lid and a gold sleeve. The sleeve has white stripes and the TWG Tea logo and text. Behind the cup is a yellow box with a TWG Tea illustration and to the right is a sign that reads "Dear Customer, Kindly request for a copy of the receipt upon purchase made. Thank you." In the background are shelves with TWG Tea canisters.
TWG Tea Gift Sets
Two yellow gift boxes containing TWG tea tins are displayed on a shelf. The boxes are decorated with floral patterns and the TWG Tea logo. In the background, stacks of gold tea tins are visible.
Golden Teapot Display
A close-up shot of a gleaming golden teapot with a black handle, displayed in a shop. The teapot's reflective surface shows a family taking a selfie and the TWG logo. A price tag indicates 'Jazz Gold Design Teapot (900ml) RM 3,000'. Other golden teapots and display items are visible in the background, along with shelves stocked with tea boxes.
TWG Tea Store
A brightly lit, opulent tea shop with walls lined with numerous gold tea canisters. A central display features shelves stocked with various tea boxes and decorative items. In the foreground, a glass display case showcases colorful macarons and pastries. Several customers and staff members are visible within the store. The store has a prominent sign with the TWG Tea logo and the words "THE FINEST TEAS OF THE WORLD" and "GRANDS CRUS PRESTIGE".
