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U Mobile Experience Centre Berjaya Times Square at Berjaya Times Square
U Mobile Experience Centre Berjaya Times Square
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U Mobile Experience Centre Berjaya Times Square
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U Mobile Experience Centre Berjaya Times Square at Berjaya Times Square

Location: G17, Ground Floor, East Wing, Berjaya Times Square, 1, Jln Imbi, Imbi, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Floor 8 · Berjaya Times Square

The U Mobile Experience Centre at Berjaya Times Square is the Malaysian telecommunications company's flagship store at Lot G-17 on the Ground Floor, East Wing of the Jalan Imbi mall. Launched in 2017, the open-concept store was designed to eliminate traditional queue counters, instead allowing customers to walk in freely and approach staff directly for assistance.

The fully glass-fronted store contains dedicated sections for Apple and Android devices, with live demonstration units that customers can try before purchasing. The store handles new sign-ups, plan changes, device purchases, and SIM card replacements. A customer service centre is located one floor up via the adjacent escalator, handling bill payments and more complex account issues. Reviews highlight the clean environment, fast service, and knowledgeable staff, with SIM card replacements completed in as little as five minutes.

The U Mobile Experience Centre opens daily from 10am to 10pm. The store can be contacted at +6018-388 1318. Berjaya Times Square is accessible via the Imbi Monorail station.
+60 18-214 4419
G17, Ground Floor, East Wing, Berjaya Times Square, 1, Jln Imbi, Imbi, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Floor 8 · Berjaya Times Square

Operating Hours

Open Now
Closes at 10 pm (in 2h 20m)
Monday (Today)
10 am–10 pm
Tuesday
10 am–10 pm
Wednesday
10 am–10 pm
Thursday
10 am–10 pm
Friday
10 am–10 pm
Saturday
10 am–10 pm
Sunday
10 am–10 pm