44 Google reviews
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spring kooks
Came here last Dec 2023 and was put off by the rudeness of the staff thus I left. Came here again today around 8pm and the staff were still unfriendly and didn’t seem to want to entertain me although there were no other customers in the …
Parastoo B
I bought the hydrating box that’s on sale for 278RM because I really wanted to try all the 5 products including the 25ml emulsion and toner, but instead the staff gave me 10ml eye cream and cream even though I asked if they were the same …
Rene Schulz
I visited the shop today to look at new products, but had no desire to buy. After Emily served me with her very professional and very nice way, I couldn't say no anymore. She was truly gorgeous and in my last 3 days in KL I have not found such great service anywhere. Emily is absolutely stunning. Thank you so much!
Jie Yin
The beauty advisor - Kelly is very friendly and helpful! The shopping experience over this shop was awesome, just the atmosphere a bit hot, maybe it can be improve...
May Yeng
Norlita was the one who served me and service was good. Will not hesitate to come back to this store to purchase other items.
C S
5 star to the part timer! Excellent service provided by the PART TIMER Jia Wen. Full timer with uniform just stand there chit chatting totally ignoring me when I walk in. Lousy service! 1 star is for the full timer that just stand there.
Malak
Alya was absolutely amazing! She was very kind and took the time to give us, my mom and I, the best advice she could. She also made sure to explain each product and how to use it. On top of that, she gave us samples of other products that …
Aisylee
Very rude customer service (Girl, Chinese, long hair and quite tall). I planned to buy toner because mine was finished, but she didn't help at all with her arrogant face. So I was put off and I planned to get it somewhere else. Then I …
Maynel Castellanos
Alya is amazing. She gives to me all necesary for my 20 hours fly. With products accord my skin. I’m so happy.
Nisrine Dribi
I had such a lovely experience at Laneige, thanks to Alya. She was not only kind and attentive, but also incredibly sweet — the kind of person who makes you feel instantly comfortable and welcomed. The whole interaction was genuinely …