208 Google reviews
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B KK
Had a stressful experience exchanging an LV bag at this store. The issue was only resolved after I contacted the LV client service line. Appreciate the professionalism of SA Janice, who remained calm and courteous throughout. Unfortunately, …
Olive “Lily” O
I am extremely disappointed with my experience at Louis Vuitton The Gardens. I purchased a bag that clearly had a strong adhesive/chemical odor, and the issue was obvious enough that even others around me noticed it. Many customers with the …
GaMeR. BD
I had a great experience here. The staff was very friendly and helpful. The interior design was really neat and beautiful to me. It was also very crowded. I came here with my family and ended up not buying anything, which I know is bad, but …
Weng Choong Chan
Fantastic service, well decorated but long lines during weekends. Had problems with my mum's bag with peeling skin. Had it replaced easily as they had our records from Italy. The fact that they could search records internationally really impressed me. 5 stars, amazing service. Highly recommend. You get more that what you pay for.
Xin Yun
I had a disappointing experience at the LV store. When I arrived, there was no one available to assist me, and despite being told that assigned staff would help, I waited for a long time without any service. It felt like a waste of time to come here. I hope they can improve their customer service in the future.