Reviews for Starbucks Reserve - Publika Shopping Gallery

S L Chong

May 25, 2026

4

We dropped by this Starbucks for takeaway. Ordering was straight forward and there was a bit of a wait for the coffee to be ready. The place itself is pleasant and a good place to chill and have a break.

Lucky Jeffrey Brown

May 25, 2026

4

Drinks quality standardized everywhere. No issues with their products. Good as usual. Environment is clean. There is more bar stool seating here then couches, staff …

Minding You

May 25, 2026

4

Ordered a coffee last night and today actually the coffee is good , it’s more that it does not feel like a reserve Starbucks, staff pleasant enough… they brought my coffee to the table - they not talkative but then maybe that’s ok … if you working . It’s not the best Starbucks then it’s certainly not the worst

T K Khoo

May 25, 2026

3

We were introduced to this place by our cousin and were oblivious to the Starbucks Reserve brand. Being coffee fans, my partner and I were very pleased with the speciality coffee and wide range of brewing methods. We tried out the Tanzania beans and were pleasantly surprised given we were not expecting very much from Starbucks. Downside - service! Thus, I am deducting 1* due to this point. Interesting, our poor experience was with staff Go*** who seemed thoroughly disinterested in serving us (which can equate to being passively rude to clients) or answering our enquiries on the products on offer (sale). To little surprise, I had read similar reviews on this matter from a few months ago. This probably reflects poorly on staff training and management! The front of house is essentially the 'face of the brand'. I almost felt like wiping the floor with this guys attitude towards my partner and cousin. Will we return to the establishment? It will be a 'maybe' given the range of coffee here in the Reserve branch, however the price point only emphasises the need that clients expect a much better service as we can patronise better boutique coffee outlets given the increasingly high standards in KL.

Samantha See

May 25, 2026

3

Nice, comfy and cosy. Just average service. No clean table after customer left. Maybe due to covid, man power reduce. Overall OK.