83 Google reviews
Showing 83 review samples from Google Maps.
Adrian Sunil George
I recently purchased a TAG Heuer watch for my partner at the Gardens, and I want to give a huge shoutout to the sales staff member, Kid Azry. His service was nothing short of exceptional. He was incredibly attentive, knowledgeable, and made …
Lola Chan
I had a wonderful and pleasant experience at this Tag Heuer shop. The sales advisor Adzry assisted in my purchase which I have full confidence with the brand and its quality. Definitely will come back for Tag Heuer in future. Thank you team👍😁 …
Sumayyah Mustafa
We want to thank Kid@Khairul Adzry and the other team members ( a lady and another gentleman) who went above and beyond in their customer service for our first Tag Heuer purchase. …
Ad Ryan
I had such a pleasant experience in the Gardens outlet, Sara was extremely personable and knowledgable - thank you also for the patience in assisting this old soul in choosing a timepiece. Great customer service through & through. Both Sara …
Da Esu
Purchased a watch from Kid, who was both highly professional and patient in explaining the details. He made the whole experience cozy, comfortable, and enjoyable. Highly recommended.
Jaspal Singh
Fantastic service , bought 2 pairs of TAG Heuer set. One their formula one edition and one for my wife.
William Lim
Good service from Kid. Shared us options based on our budget. Very helpful in arranging stocks from other outlet or office. Would highly recommend
Adeeban Koomar
Great experience at this particular store. Was kindly and professionally assisted by the staffs. Special thnx to Mr Kid, senior client advisor at the store for approaching and assisting me. Recommended.
XoX
9/3/2025 I expect the customer service from an Official Store is excellent. However, the short lady with spectacles was extremely impatient and rude when I …
YF Tan
As I shared in the other post about how horrible, lack of information the staffs of The Hour Glass Mid Valley Megamall, they have failed miserably to entertain and impress two branded watch rookies, LUCKILY I didn't force my husband for an impulse purchase just to throw some money on their faces. THANKS to them, we ended up in TAG HEUER The Gardens mall, I was reluctant at first, but then when we were lingering outside of the shop, the door opened by a staff and we stepped in, the setting and the lighting are comfortable and not intimidating. I was looking around like a villager, but Mr. Franco was patient and kind enough to listen to what we want, offer his perspectives and giving us time to consider, I didn't feel any pressure to ask questions, any questions, and it was a good arrangement (or it is just so happened) that not more than one staff is present when there is only one set of customer. It's now our goal to dress like a beggar to enter all these boutique shops for our annual splurge. >:-) Do look for Mr. Franco for a fun and relaxing purchase experience. Another incident that I observed there was two couples came in and one of them was trying out watch/es, and he was wearing it and taking some pictures, I noticed that the other staff who was attended to them just stepped aside to let them do that, I am not sure if this is a good practice , because people might just come in to try and take picture, but I was amazed by how he kept his cool and not judging in any ways. Thank you again. It was a pleasant shopping experience.